Was in the kitchen a while ago preparing what to cook for dinner when the phone call came.
It was an unknown number and I tot.. Oh no.. not another sales call?
But boy, was I wrong !!
It was a call from my credit card bank.
Verifying if I did a transaction for RM2K++ for an online purchase in UK.
I was like? Is this a prank call?
Is this one of those GOTCHA CALLS?
Is this one of those GOTCHA CALLS?
But the guy said it was not.
It was for real.
My credit card has been approved for a purchase of RM2K++ and he needed verification that it was my card.
I quickly asked him for my credit card number to make sure he got it right.. and he was.
The type of card and bank name was all correct too!
I was passed to the supervisor and they assured me they will cancel the card and send me a replacement at once.
All I can say is THANK YOU to the EXCELLENT CUSTOMER SERVICE HSBC Bank for calling me up and verifying with me.
Thank you so much !!!
Or else I would have been RM2K POORER :*(
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